Samba.ai

What will the add-on bring you?

Connecting to your Samba.ai account allows you to easily take advantage of these features:

• Autopilot – harness the power of AI in your marketing
• CDP with advanced customer analytics and personalization
• Professional email marketing with high deliverability and the ability to create your own advanced workflows
• Pre-built automations such as abandoned cart, repeat purchases, or shopping intention trigger
• Acquiring new customers via forms and pop-up campaigns
• Collecting push notification subscribers
• Synchronizing audiences for advertising platforms such as Meta Ads (Facebook, Instagram) or Sklik
• Website personalization using simple widgets or a custom solution (Samba.ai recommendation API)
• SMS campaigns
• Third-party integration via Webhooks and APIs
• Omnichannel marketing—manage campaigns across channels from a single location

How do I activate and operate the add-on?

Activate the add-on and leave the setup to us. As part of our assisted configuration, we’ll help you fully set up the integration so you can start collecting data as soon as possible—without any unnecessary complications. We’ll get back to you within 24 hours and see everything through to completion.

• Or you can install the add-on yourself—a multi-step form will guide you through the entire configuration process.
• As part of the configuration, you’ll need to enter your Samba.ai account ID (known as the Trackpoint ID) - this will automatically deploy the tracking scripts to your website.
• After confirming the data export configuration, simply copy the links with the resulting exports to the Data Integration section in your Samba.ai account.
• Detailed instructions are also available in our documentation.

Why choose this particular add-on and what are its competitive advantages?

Samba.ai lets you do advanced data-driven marketing without a team of specialists. It automatically analyzes customer behavior, creates campaigns on its own, and reaches out to each customer at the right time - without any manual effort. The main benefits of the add-on include:

• Automation without extra work: Samba Autopilot automatically creates and sends campaigns for you based on customer behavior. You don’t have to prepare or plan anything.
• Personalization at the individual level: Each customer sees different content and offers tailored exactly to their interests—not just based on a segment.
• More orders from existing customers: Samba predicts when a customer will make another purchase and reaches out at the right moment.
• Save time and money: No need for your own marketing or data team. The system does most of the work for you automatically.
• Smart data management without an analyst: Gain insights into your customers, their behavior, and their value—without complicated setup or analysis.
• Easy implementation: You can set up the plugin yourself using the wizard, or use our assisted configuration.
• Secure messaging without spamming: Samba monitors the frequency and relevance of communications to prevent overwhelming customers.
• Real-time triggers and immediate response: Samba can respond in real time to customer behavior, significantly increasing conversions.
• Easy measurement and reporting: Automatically generated reports and performance overviews of all your activities within Samba.

Is this addon appropriate for you?

Samba.ai is the perfect choice for all e-commerce businesses, regardless of their size. Whether you’re a beginner, a professional, or an agency, Samba.ai can help you improve your email marketing, increase the personalization of your customer communications, and automate your campaigns.

What else can you get?

Samba.ai is a Czech technology company that helps e-commerce stores grow by intelligently leveraging customer data. It uses artificial intelligence to automatically analyze customer behavior, personalize communications, and increase repeat purchases.

We’re more than just a tool - we also help our clients develop strategies, run campaigns, provide support, and achieve long-term growth.