Marketplace
Voice self-service
- Automate your customer support line with a smart voice self-service (voicebot)
About the service
The MessageOk Hlasová samoobsluha provides e-shops with a 24/7 assistant that automatically recognizes the calling customer. Before connecting to an operator, the system can provide the caller with personalized information, such as their order status. If the line is busy or the operator is unavailable, the AI assistant will take a message, transcribe it, and send a summary. The service increases customer satisfaction and saves companies time spent on repetitive inquiries.
