Reklamačník
- Provider Vojtěch Fárek
- Phone +420 777 804 420
- Email info@reklamacnik.cz
- Terms and conditions
- Price list
- Transfer of Orders and Products for filing complaints and returns
- Transfer of Shipping and Payments for Individual Case Resolution.
- Transfer of Order Statuses for Automatic Change when a Case is Created.
- Automatic sending of SMS and Email to the customer after resolving the case.
What will the add-on bring you?
📊 Messy spreadsheets? → Clear tracking of returns and complaints in one place.
📩 Customers keep asking for updates? → Automated emails and SMS keep them informed.
⏳ Returns take too long? → A structured workflow speeds up the process.
📦 Losing track of returned goods? → Easy monitoring of returns and reverse shipments.
📑 Missing return claim documents? → Generate them with just one click.
Our Reklamačník add-on connects your e-shop with a system for managing returns and complaints. It allows you to efficiently handle claims, communicate with customers, and automate processes such as issuing refund payment orders.
📌 More information and supported integrations: Reklamačník.cz – a comprehensive solution for tracking and processing returns.
How do I activate and operate the add-on?
1️⃣ Activate the extension in your e-shop.
2️⃣ Open it – interactive guide will guide you through the setup.
3️⃣ Insert form on the page of you choosing as shown in the video below.
Why choose this particular add-on and what are its competitive advantages?
✅ Electronic tracking of returns and complaints – no paperwork, everything in PDF
✅ Easy customer communication – automated emails and SMS notifications
✅ Clear process management – every case is exactly where it should be
✅ Seamless e-shop integration – simply embed a form on your website
📌 Why choose Reklamačník?
🔹 Modern design – responsive and user-friendly on all devices
🔹 Customizable forms and templates – communicate with customers your way
🔹 Verified add-on – activate it with just one click
🔹 Payment order processing – Fio Bank, other banks via our partner Everifin
🚀 As a verified add-on, you can activate it with one click and start immediately!
Is this addon appropriate for you?
The Reklamačník add-on is perfect for e-shops looking to simplify and automate returns and complaints management. It’s suitable for both small businesses and larger stores handling dozens or even hundreds of cases per month.
- SMS
- Shipment tracking
- Complaint
- Returns
- Refunds