Balíkuj

What will the add-on bring you?

Balíkuj is a unique logistics and automation platform that combines the functions of more than five software into one. Balíkuj will make it easier for you to automate, dispatch shipments and orders, issue invoices, manage warehouses and many other activities on your e-shop. Forget about wasting time on repetitive tasks, let your e-shop be managed automatically and with minimal effort.

Thanks to Balíkuj, you get in one system:

• Shipments - from labels, informational HTML emails to customers, delivery tracking to issuing an invoice after delivery of the shipment
• Orders - order management, flawless order completion
• Invoices - we issue invoices, proforma invoices, advance invoices, match payments, support multiple billing companies, bank accounts, number ranges
• Automation and rules - using our automation, we switch shipment statuses, issue invoices, send emails and much more
• Warehouses - Complete warehouse records, receipts, dispensing, the possibility of using a Zebra terminal - we are preparing for launch
• Complaints and RMA - Management of complaints and returns from orders - everything is simple and clear - we are preparing for launch

We created Balíkuj for e-shoppers who don't want to integrate tons of different software for tens of thousands of crowns. You will find everything you need in our system, and we are gradually adding the rest.

• Packages

  • We will create a label for your shipment, send the customer an informational HTML email about the shipment shipment
  • We monitor the entire life cycle of the shipment (Tracking) and can send emails about non-pickup of shipments - urgency
  • We know when the shipment is delivered, we can send a thank-you email or issue an invoice after the shipment is delivered
  • After the shipment is delivered or returned, we can switch the order status to the one you choose
  • We provide statistics and documents on how many shipments are delivered today, how many are undelivered
  • We support direct connection of carriers Czech Post, PPL, DPD, GLS, WEDO, One By Allegro, GEIS, DPD SK, GLS SK, Slovak Post and others
  • All this for an unbeatable price of 0.5 CZK / shipment

• Order Management

  • Order management in a simple interface
  • Flawless order completion using a reader and create a label for the shipment with one click - the ability to add a note, pieces, size, etc.
  • You can also handle switching order statuses with us and completely automatically
  • You can print orders and shipments directly to the printer without having to download and open PDF

• Invocing sytem

  • Complete invoicing according to Czech law in our system
  • Support for multiple invoicing companies in one system, multiple bank accounts, multiple number ranges, etc.
  • You issue an invoice/proforma invoice or proforma invoice, a corrective tax document, all automatically
  • We automatically match payments with a bank account, so you immediately know who paid you
  • You can create an invoice from an order with one click
  • We can export invoices to ISDOC, POHODA, FAKTUROID and other software

• Automation

  • Our sophisticated rules system allows you to create automation of the most common activities
  • For example:
    • Send invoice after payment
    • When an order has a card payment and is unpaid for x minutes/hours, issue an invoice and send by email
    • Change order status according to defined conditions
  • We are gradually adding more conditions, actions and functions

• Warehouses - currently being prepared

  • Definition of warehouse, locations, positions
  • Recording of batches, serial numbers, expirations
  • Receipts, issue notes, reservations, complete overview of the warehouse
  • Inventories by sectors, by parts, etc.
  • Automatic dispatch from orders
  • Working with mobile terminals (Zebra, Chainway, ..) using our own Android application
  • Picking products from multiple orders - various picking strategies

You can find all this in one system without the need to connect other external systems.

How do I activate and operate the add-on?

Activating the add-on and its subsequent operation is very simple and trouble-free. To use the add-on correctly, you need to have an account created in our Balíkuj service. We recommend that you first create an account in Balíkuj and activate the connection to the selected carrier. You can find more information and instructions regarding the connection of Upgates and Balíkuj in our documentation.

The actual activation of the verified add-on in Upgates takes place using the activation button in the Upgates administration -> Add-ons.

After clicking the Activate button, you will be redirected to our application, where you need to:

1. Log in to your existing Balíkuj account
   or
2. Create a new Balikuj account

Once you have activated the add-on, we will be happy to help you set up the integration for your e-shop for free.

We will help you for free:

• Set up a carrier + transport connection on your e-shop
• Set up shipping and order management
• Set up automation and status switching
• Activate the invoicing system
• And much more

You can also find more information in the section of our documentation at https://docs.balikuj.cz, where we cover the installation and setup of Upgates in the article https://docs.balikuj.cz/docs/application/upgates.

If you are interested, we are gradually preparing new video tutorials on our YouTube channel https://www.youtube.com/@Balikuj.

Why choose this particular add-on and what are its competitive advantages?

Thanks to the Balíkuj Verified Add-on, you get many unique options that you won't find anywhere else in one system:

• Management of orders from several different e-shops
• Creation of shipments from orders or advanced creation of shipments in a single interface for all carriers
• Tracking (Tracking) of shipments with the possibility of notifications
• Rules and actions for automating processes on the e-shop
• Connecting printers from your PC directly to Balíkuj
• Invoicing, advance invoices, corrective tax documents (currently in development)
• Complaints - a complete solution to complaints, images, including a link to the e-shop (currently in development)
• Warehouses and logistics (currently in development)
• Exports and imports from supplier files/feeds(currently in development)

Is this addon appropriate for you?

When will I use the service?

• I want to automate shipment dispatch and have an overview of which shipments are uncollected, problematic
• I want to inform customers about the progress of the shipment and delivery of shipments using HTML emails
• I want to complete orders flawlessly
• I want to issue invoices and use a complete invoicing system with payment matching
• I want to generate labels in PDF, ZPL
• I want to process orders from several e-shops in one interface
• I want to create rules for orders or shipments with actions to change the status, send an email, send an email template, send a POST request
• I want to print labels and orders directly from the web application on a printer (e.g. in the warehouse) without having to download, open and print a PDF file

Where can I find support?

We try to be as helpful as possible to people and therefore offer several types of support:

• By phone
• By email at info@balikuj.cz
• Discussion forum at https://app.balikuj.cz/help/main
• Our documentation for the service at https://docs.balikuj.cz

Can you help us improve the service?

We try to do service mainly for you. The customer always comes first for us, so we will be happy if you share your ideas, advice or comments with us. We will try to work everything in as soon as possible. You can write your comments to the discussion forum directly in our administration at https://app.balikuj.cz/help/main.

What else can you get?

Can you help us improve the service?

We try to do service mainly for you. The customer always comes first for us, so we will be happy if you share your ideas, advice or comments with us. We will try to work everything in as soon as possible. You can write your comments to the discussion forum directly in our administration at https://app.balikuj.cz/help/main.