Marketplace
MessageOK
About the service
MessageOk is a customer support automation platform that helps e-shops efficiently handle customer requests.
- Web self-service – customers can resolve common issues on their own
- Voice self-service – automatic call acceptance and customer callbacks
- Claims automation – integration with Pohoda system for fast claim processing
- E-commerce platform integration – compatibility with Shoptet, Upgates, Shopify, and more
- Faster customer support – reduced live chat volume and more efficient request handling